Official KM88 Documents

KM88 Privacy Policy – Personal Data Protection for Malaysian Players

KM88 treats your privacy as a top priority. This document clearly explains how we collect, use, store, and protect your personal information at all times.

Updated: June 2026 256-bit SSL encryption Bahasa Melayu (Malaysia)
Effective: 1 June 2026

Your data is protected with 256-bit SSL encryption and is never sold to third parties for marketing purposes.

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Terms and Conditions Responsible Gaming FAQ

1. Introduction

KM88 is an online entertainment platform operating in Malaysia. We understand that your privacy and personal data security are matters that cannot be taken lightly. This Privacy Policy is designed to give you a transparent and clear picture of how km88 handles your information from the moment you register through the entire duration of your membership.

By accessing or using the km88 platform, you agree to the data collection and usage practices described in this document. If you do not agree with any part of this policy, you are advised not to use our services.

The km88 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gaming industry standards. We are committed to ensuring that every piece of data you provide is handled with full responsibility and professionalism.

KM88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and withdraw consent for the use of your personal data at any time.

2. Personal Data We Collect

KM88 collects various types of personal data based on your interactions with our platform. We only collect data that is strictly necessary for the stated purposes — nothing more.

Data Categories Type of Information Collection Methods
Identity Data Full name, identification card number, date of birth Registration form, KYC process
Contact Data Phone number, email address Account registration
Financial Data Bank account number, e-wallet information Deposit & withdrawal process
Technical Data IP address, device type, web browser Automatically collected during platform use
Gaming Data Betting history, wins, losses Automatically recorded in the km88 system
Communication Data Support chat records, complaints, feedback Interactions with the customer support team
We do not collect credit card numbers directly. All financial transactions are processed through licensed and certified third-party payment providers, which maintain their own security policies.

3. How We Use Your Data

Every piece of data collected by km88 is used for specific and legitimate purposes. We do not use your data for purposes unrelated to platform operations without your consent.

  • Identity verification and KYC — to verify that you are a legitimate user and meet the minimum age requirement of 21 years.
  • Transaction processing — to process deposits, withdrawals and other financial activities within your km88 account.
  • Personalize your gaming experience — to offer games, promotions and recommendations suited to your profile and interests.
  • Service communications — to send important notifications related to your account, transactions and policy updates.
  • Fraud prevention — to detect and prevent fraudulent activity, money laundering and unauthorised use of the platform.
  • Legal compliance — to fulfil Anti-Money Laundering (AML) compliance obligations and other applicable legal requirements.
  • Analytics and improvement — to understand usage patterns and continuously improve the quality of km88's services.

If you have given your consent, km88 may also use your information to send promotions, bonus offers, and the latest updates on special events and campaigns. You can withdraw consent for these marketing communications at any time through your account settings.

4. Data Security and Protection

KM88 takes data security infrastructure seriously. Below are the technical and organizational measures we use to protect your information:

  • 256-bit SSL encryption — all data transmitted between your device and km88's servers is protected with bank-grade encryption.
  • Secure data storage — personal data is stored on secured servers with strict access controls and 24/7 monitoring.
  • Internal access controls — only km88 staff who require access to specific data to carry out their duties are permitted to do so, based on the principle of least privilege.
  • Regular security audits — km88's security systems are regularly reviewed and tested by independent cybersecurity experts.
  • Two-factor authentication (2FA) — available to all km88 accounts as an additional layer of protection.
While we take all reasonable steps to protect your data, no security system is completely foolproof. We encourage you to also take personal precautions, such as using a strong and unique password for your km88 account.

5. Sharing Data with Third Parties

KM88 does not sell, rent, or transfer your personal data to third parties for commercial or marketing purposes. However, there are specific situations where we may need to share your information:

  • Payment providers — information required to process deposits and withdrawals is shared with licensed payment providers used by the km88 platform.
  • Technology service providers — technical partners who assist us in operating the platform, such as cloud hosting and analytics service providers, are bound by strict confidentiality agreements.
  • Law enforcement agencies — km88 is required to disclose information to authorities upon receipt of a valid request under Malaysian law.
  • Game providers — non-identifying game statistics are shared with game providers for audit and RNG compliance purposes.
All third parties receiving data from km88 are bound by strict confidentiality agreements and are prohibited from using that data for any purpose other than what is specified in the agreement.

6. Cookies and Tracking Technologies

The km88 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Below are the types of cookies we use:

  • Essential cookies — required for core platform functions such as login and session verification. These cookies cannot be disabled as they are essential to your account security.
  • Performance cookies — collects information about how you use the km88 platform to help us identify technical issues and improve performance.
  • Functional cookies — stores your preferences such as language, theme and display settings to deliver a more personalised experience.
  • Analytics cookies — helps us understand overall platform usage patterns without identifying individual users.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the km88 platform.

7. Your Rights Regarding Personal Data

Under the Personal Data Protection Act 2010 and km88's internal policies, you have several rights you may exercise regarding your personal data:

Right of Access

You may request a copy of all personal data we hold about you through km88 support channels.

Right to Rectification

You have the right to correct any inaccurate or incomplete personal data in your km88 account.

Right to Erasure

You may request the deletion of your personal data, subject to legal compliance obligations that may require us to retain it.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without penalty.

To exercise any of the above rights, contact the km88 support team via live chat or our official email. We will process your request within 14 business days.

8. Data of Minors

The KM88 platform is strictly limited to individuals aged 21 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 21.

The km88 KYC process is designed to detect and prevent registration by underage individuals. If we discover that collected data belongs to an underage individual, that data will be deleted immediately and the associated account will be closed without prior notice.

If you find that someone under the age of 21 has successfully registered on the km88 platform, please notify our support team immediately so that appropriate action can be taken.

9. Data Retention Period

KM88 retains your personal data for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations. Below are general data retention guidelines:

  • Active account data — retained for the duration your account remains active on the km88 platform, plus any applicable legal compliance period.
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's tax and AML legal requirements.
  • KYC records — retained for a minimum of 5 years after account closure.
  • Customer support communication logs — retained for 2 years for reference and dispute resolution.
  • Anonymous analytics data — may be retained indefinitely as it contains no personally identifiable information.
Once the retention period expires, your personal data will be securely deleted or anonymized in accordance with km88's established data deletion procedures.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how km88 handles your personal data, our team is ready to assist.

You can reach us through the following channels:

  • Live Chat — km88's support team is available 24 hours a day, 7 days a week via the live chat function on the platform.
  • Email — send an email to the official km88 support address listed in the footer of this website. We respond to enquiries within 24–48 business hours.
  • Via account — log in to your km88 account and use the "Contact Us" function in the dashboard to submit a more formal written request.

Any amendments to this Privacy Policy will be communicated via in-platform notifications or email to active members. The latest version is always available on this page.

This Privacy Policy is part of km88's commitment to operating with transparency and respecting every player's right to privacy. Thank you for trusting km88 as your digital entertainment platform of choice.

Why Is Your Data Safe with KM88?

Six tangible commitments that prove km88 treats your privacy as a priority, not just an obligation.

256-bit SSL encryption

All data transmitted between your device and km88 servers is protected with the same level of encryption used by major banks in Malaysia.

Data Never Sold

KM88 has never and will never sell player personal data to third parties for advertising or marketing purposes without your explicit consent.

Strict Access Controls

Your data is only accessible by km88 staff who genuinely need it to carry out their duties — nothing more.

Malaysia PDPA Compliance

KM88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a player are always respected.

Regular Security Audits

The km88 data security system is regularly audited by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.

Policy Updated Regularly

The km88 Privacy Policy is reviewed and updated regularly to ensure it remains aligned with the latest laws and best industry standards.

Your Data Is Safe at KM88

Register with Confidence — Your Privacy Is Protected with KM88

Join the community of Malaysian players who trust km88 to protect their personal data while enjoying a premium digital entertainment experience.

By registering, you agree to the Terms and Conditions as well as Privacy Policy KM88.

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